BT Store – Shipping Policy

Order Processing

All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Shipping Time

Estimated delivery times:

• Within Pakistan: 3–7 business days

• Remote Areas: 5–10 business days

Delivery times may vary depending on location, weather conditions, or courier delays.

Shipping Charges

Shipping charges are calculated based on the delivery location and order size. Any shipping fee will be displayed at checkout before payment confirmation.

Order Tracking

Customers will receive tracking details through SMS, email, or WhatsApp once the order has been shipped.

Failed Deliveries

If a delivery attempt fails بسبب incorrect address or unavailable customer, the courier may contact the customer again or return the parcel.

Damaged or Missing Items

If your order arrives damaged or with missing items, please contact BT Store within 48 hours of delivery with photos and order details.

Cash on Delivery (COD)

BT Store may offer Cash on Delivery services in selected areas across Pakistan.

Delivery Delays

BT Store is not responsible for delays caused by:

• Natural disasters

• Public holidays

• Courier company issues

• Incorrect customer information

Contact Us

For shipping-related questions, contact:

BT Store
Email: support@btstore.com
Phone: +92-300-0000000